Refund policy
Refund/Return Policy & Procedure
At Farm Fresh Pet Foods, our focus is on producing the highest quality pet foods. We firmly stand behind our product quality, and we guarantee that all of our products are free from manufacturer defect. If you find any discrepancies with your order, please contact us within 24 hours of receipt of the products. We will be happy to correct any shipping errors.
We want you to be satisfied with your purchase from Farm Fresh Pet Foods. If for any reason you want to return the food within 30 days of receipt please contact us at 305-785-0575 or Service@FarmFreshPet.com. We will arrange for a full product refund for the unused portion. Please do not send in any return items without first getting a return authorization email from our customer service department. Shipping fees are NON-REFUNDABLE, this also includes the shipping and handling fee.
We reserve the right to amend or modify these policies including the price of items and/or the cost of shipping without prior notification.
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